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How do I deposit money into my account? Article not rated yet
When you click on “Deposit” in the members’ area, you will be redirected to PayPal, where you can make a secure payment. PayPal supports e-commerce worldwide, so you won’t have...
How is your exchange rate determined? Article not rated yet
We do not determine the exchange rate. To avoid confusion, bids are accepted only in Japanese Yen. When you deposit money for an auction, PayPal will exchange it at its own rate.
How do I get a refund? Article not rated yet
By clicking on the “Refund” link in the members’ area, you can withdraw your funds back to your PayPal account. Please note that we process refund orders manually, and it may take a ...
What if I do not win an auction? Article not rated yet
Your bid amount will be credited back to your account as soon as you have been outbid. You may choose to leave the money in your account to for future auctions, or you may withdraw your deposit by ord...
Can different auction items from the same seller be shipped together? Article not rated yet
Sure. If you are involved in both completed and pending auctions by the same seller, we will automatically contact the seller to suggest sending your items together. Please note that most sellers in J...
How do I get a refund? Article not rated yet
By clicking on the “Refund” link in "My deposits" page, you can withdraw your funds back to your PayPal account. Keep in mind that the PayPal refund option is available only for the firs...
How do I get a refund? Article not rated yet
By clicking on the “Refund” link in "My deposits" page, you can withdraw your funds back to your PayPal account. Keep in mind that the PayPal refund option is available only for the firs...